Privacy Policy

Categories of Data Collected

To provide our online services safely, we process the following categories of data:

  • Identity Data: Full name, date of birth (to verify 18+ status), and contact details.
  • Technical Data: IP addresses, browser types, device identifiers, and operating system versions.
  • Usage Data: Information on how you interact with our platform, including time spent on features and technical clickstream data.
  • Transactional Data: Records of account activity and payment history where applicable.
  • Support Communications: Records of interactions with our technical support team.

Legal Bases for Processing

We process data based on the following principles:

  • Contractual Necessity: Required to manage your account and provide the services you request.
  • Legitimate Interests: To ensure platform security, prevent fraud, and maintain technical stability.
  • Legal Obligation: Compliance with statutory requirements regarding identity verification and reporting in Canada.
  • Consent: Where you have provided explicit permission for specific data uses.

Technical Utilization of Data

Your information is used to facilitate secure account access, provide efficient customer support, and conduct technical audits of our platform’s performance. We also use data to protect our infrastructure from cyber threats and unauthorized access attempts.

Data Retention Approach

We retain personal information only for the duration necessary to fulfill the specific purposes for which it was collected. This includes periods required for legal, accounting, or technical reporting. Once data is no longer required, it is irreversibly anonymized or securely deleted.

Data Sharing and Transfers

We do not sell personal data to third parties. Information may be shared with trusted technical processors, such as hosting providers and security specialists, who operate under strict confidentiality agreements. In cases where data is transferred internationally, we implement safeguards to ensure a level of protection equivalent to Canadian standards.

Security Measures and Safeguards

We employ industry-standard technical measures, including SSL encryption and secure server protocols, to safeguard your data. While we strive to maintain the highest levels of security, it is important to note that no digital transmission can be guaranteed as 100% secure.

User Rights and Access

Under relevant regulations, users in Canada have the right to:

  • Access a copy of the data we hold about you.
  • Request the correction of inaccurate technical or personal records.
  • Object to the processing of data for specific interests.
  • Request the deletion of data when it is no longer technically required.

Contact for Privacy Inquiries

For any questions regarding your data or to exercise your rights, please contact our privacy desk: Email: malina_support@gmail.com

Updates to the Privacy Policy

We periodically review this policy to ensure alignment with evolving data protection laws. Significant changes will be communicated via the platform interface.

🇬🇧 English