Responsible Gambling Policy

Access to our platform is strictly prohibited for anyone under the age of 18. We implement electronic verification systems to prevent minor access. It is an offense for anyone under the legal age to attempt to open an account or use our services.

To maintain a healthy relationship with gaming, we encourage users to:

• Set clear time and budget limits before starting a session.
• View participation as a cost of entertainment, never as a way to earn money.
• Avoid playing when under stress, emotional distress, or the influence of substances.
• Regularly review your transaction and session history.

We offer several features to help you stay in control of your activity:

Financial Limits Users can set daily, weekly, or monthly deposit and loss limits. These limits are enforced technically; any request to increase a limit is subject to a mandatory cooling-off period before taking effect.

Session Time Limits You can configure the platform to notify you or automatically terminate your session after a predefined period of activity to prevent excessive play.

Time-Out and Self-Exclusion If you need a break, you can initiate a temporary "Time-Out" (24 hours to 6 weeks). For more significant concerns, "Self-Exclusion" allows you to block your access to the platform for a period of 6 months to 5 years.

It is important to be aware of signs that gaming is becoming problematic:

• Spending more money or time than intended.
• Neglecting professional or personal responsibilities to play.
• Borrowing funds or selling assets to participate.
• Feeling irritable or anxious when not playing.

If you feel you are losing control, we strongly recommend contacting professional support services. Numerous organizations in Canada provide free, confidential advice and counseling for individuals affected by gambling-related issues.

If you share your computer or mobile device with minors, we recommend:

• Installing parental control software (e.g., Net Nanny).
• Never leave your device unattended while logged in.
• Ensuring your login credentials are not stored in shared browsers.

Our support staff are trained to identify signs of potential distress and are available to provide information on our control tools. This policy is reviewed regularly to stay aligned with best practices in player protection.